Feb 21, 2021 · Steps to solve the Issue; Documents, Pictures or other Files (for example Logs) Provide the contact details of the contact person on site. Dell suggest to name at least two contacts. Specify the location of the system. You can also select the address from the list if you saved it before. Check the provided information again and click Next ... Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors. *Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law).